Returns & Exchanges
At Johnny Loco, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange any unused items in their original packaging within 30 days of delivery.
Initiate Your Return
Log into our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Ship the Items
Print the prepaid shipping label provided by our portal and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing